Refund policy
At glamourbabyboutique, we want you to feel completely confident in your purchase. If something isn’t right, we offer a straightforward returns process in line with UK consumer protection laws.
Your Right to Return
You may request a return within 30 days from the date your order is marked as delivered.
Conditions for Returns
To qualify for a return:
- Items must be unused, unworn, and in original condition
- All original packaging, tags, and accessories must be included
- Items must not show signs of damage caused by use, washing, or mishandling
We reserve the right to refuse returns that do not meet these conditions.
How to Initiate a Return
- Email us at Support@glamourbabyboutique.com within the 30-day window
- Include your order number and reason for return
- Our team will provide return instructions and the appropriate return address
- Ship the item back using a tracked postal service
Return Shipping Costs
- Customers are responsible for return shipping costs
- We recommend using a tracked service, as we cannot be held responsible for lost returns
Refund Process
Once your returned item is received and inspected:
- Refunds are issued within 3 to 5 business days
- Refunds are made to the original payment method
- No restocking fees will be deducted
Non-Returnable Situations
We may decline refunds if:
- Items are returned outside the 30-day period
- Items are not in resaleable condition
This policy does not affect your statutory rights under UK law.